简介:Being specific is especially important when giving corrective feedback. Managers need to tell their people exactly what to change and why. In giving correction,Managers can help create a work environment that invites people to feel good about themselves and the work they do. Managers must not damage or lower the self-esteem of others. They must eliminate "eroders"—something said or done to someone that wears away their feelings of self worth and satisfaction in performance. For example,Being specific means giving work instructions that are precise